LICO (Macau) Limited

custom apparel production for private labels

Frequently

Asked Questions

What are your minimum order quantities?


Our general minimum starts from 200 pieces per style per color with four size variations included. We understand sometimes you want to test the market. If your order is under our MOQ, we can handle it as a sample order with surcharge. Bridal and evening gowns are made at our special department, minimum order is 1 piece.




Are you able to source materials and trim?


Yes we offer this service to our customers. From sourcing fabric, to custom printed fabric, to trims to packaging, everthing can be tailored for your label. Just ask. Development charges (mold fee, set up charges, dye fees) and minimum applies.




How much will it cost to custom produce?


Price depends on fabric, details on the style, sizing, trim, order quantities and hand-work involved. To get a quote, simply send us these details. We custom produce every order so you can tell us what you want.




Can I get samples to check everything before I order?


Yes of course, we always send samples for approval before production to ensure product developed is what you want. All samples are charged, excluding shipping.




Do you have a catalog?


We custom produce and do not provide a catalog. That means we are open minded to making what you want, from custom colors to details and sizing.




Can you create the garment pattern for me?


Garment Pattern: This is like the soul of a garment, if done properly it can make a noticable difference on the body. Our pattern service is USD200 per style or sizing, and including grading for your style - for our internal use only - refundable as credit to an order meeting our minimums placed within 6 months of the same style developed.




How can I schedule a meeting?


First we need you to provide your design brief via email, which we will then assess whether we can make your styles, and if so, we will provide you with a quote. If this quote is workable for you, then we can look towards scheduling a physical meeting at our factory or Hong Kong office (although we can easily work online via email without a physical appointment). It is very easy these days to work via email, and have samples and orders shipped to you, in fact, this is very common way of working with our clients. Working over long distance is not a barrier to us. We are always online and know just how fast fashion works.




How do you ensure quality?


We take pride and care in every garment production run we do. Orders are handled by our well experienced and skillful staff. Products go through vigorous controls to ensure the highest quality.

1. All fabric is inspected before cutting, any flaws are marked and if number of flaws exceed our standard grade it is returned for a redo.

2. Our pattern and cutting system are computerized and a coding system ensures the correct styles are cut.

3. Our production heads oversees an entire garment through from start to finish therefore any flaws are quickly identified.

4. Our sewing managers and QC team will conduct random spot checks throughout the order cycle. For intricate styles, all pieces go through inline control before the remaining production process continues.

5. Our QC team will measure and check 100% for flaws.

6. The head of QC will conduct AQL 2.5 control to the packed and ready to ship products in boxes to ensure quality standards are met.

Clients can also arrange external inspector to check their order at the factory.




I don't have spec sheets but I have physical samples I would like to modify for my line. Can you help?


Yes, we understand not everyone who owns a clothing store has studied fashion, so instead of submitting a detailed design brief, we are able to easily work with samples that need only be replicated to reproduce a collection. If the samples need modification, then we will require a spec sheet with detailed measurements. You can focus on designing and we will do the production.




Can we provide our own fabric or trims for my production?


Yes we course, just let us know what materials you will be sending us and we can exclude that from our quote.




Will you allow other companies to use my designs or styles?


No we won’t share any of your work with any of our clients, which is why we don't show a portfolio section on our page. We respect the privacy of each of our customer, and understand confidentiality is the key to our long and prosperous relationships with clients.




Do you organize shipping?


We pack and box each order for shipping, while the client generally organizes a pick up by either a courier or a cargo company for airfreight or vessel shipment. We can suggest for orders under 2000pcs/ 25boxes to use a courier, price usually range between USD9-13/kg depending on destination, and you can enjoy a door to door delivery and custom clearance service. For orders over 2000pcs we suggest either airfreight or sea freight from a cargo forwarder. Air freight usually costs USD5-8/kg and sea freight is charged per CBM.




What are your payment terms?


We will start development and sampling upon receiving full payment.

We only start production once a deposit has been made. Once production is finished, we will invoice the balance to be paid prior to shipping. We only ship upon clearance of the final payment.




Can you design a collection for me?


We’re an expert in garment manufacturing, which is not the same skill set as a designer. We will execute the design and transform it from design to actual garments.




How do we start our collaboration?


Every client is unique and we custom produce every order. You can click here to see our common work flow to get an idea on how the process goes.





We look forward to hearing from you!
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